| We make commitments with care,then push to live up to them.
 We are frugal - guarding and conserving
            our clients' and customers' resources with
              at least the same vigilance we use to guard our own. We
              insist on giving our besteffort in every situation.
 We recognize the difference between
          "good mistakes"
              (best effort, unsatisfactory result) and "bad mistakes" (sloppiness or laziness). We believe in the Golden Rule. We strive to be fair, courteous,
              compassionate and respectful in all our dealings. We believe clarity in communication is critical
      to
            our clients' and customers' goals - our mission. We invite discussion if there is doubt that
          we are providing
              the type of service a client or customer might reasonably expect from us. Our mission - our goal - is to earn your trust, your confidence
              and your business. Maintaining the valued reputation we have built
              dictates that we adhere to our policy and beliefs. If we endeavor,
              each day, to provide this scope of service, our mission can be
              accomplished. |